Storage: files your project keeps
Storage is where a project keeps files that aren't part of its design: a price list you link to, files visitors send through the site, documents your team needs. This page explains what goes there, how much room each plan has, and every view and setting of the Storage tab.
What storage is for
- Files you upload for the project: a PDF menu, a brochure, a set of exercise sheets.
- Files visitors send through the site, when a feature takes them, such as a CV with a job application. They land in a folder of their own here.
- Downloads for your visitors. Put files in a public folder and your site serves them at its own address.
Everything is private unless its folder is made public.
How much room you have
| Plan | Storage |
|---|---|
| Free | 500 MB |
| Starter | 5 GB |
| Pro | 10 GB |
| Studio | 25 GB |
| Agency | 100 GB |
That's one allowance for the whole workspace, not per project. It covers the media library, every project's files, the pictures each site shows, each project's database and its backups (nightly database copies and saved versions of the code).
On Free, the 500 MB allowance is the real ceiling. A single file may be up to 2 GB, and a video in the media library up to 250 MB, but neither fits if the workspace has less room than that left. A site's own pictures take part of the allowance before you upload anything.
Find it
The tab has three views: Files, Usage and Settings.
| Role | What they can do |
|---|---|
| Viewer | Browse, open, copy links and download |
| Editor | All of that, plus upload, make folders, rename, move and delete |
| Admin and Owner | All of that, plus make folders public or private, and empty storage |
Upload and organise files
Open the right folder
Where: Files
Click a folder to open it. The trail above the list, starting at Files, takes you back up.
Upload
Where: Upload
Click Upload, or drop files anywhere on the list. They go up three at a time, each with a progress bar. Each file can be up to 2 GB.
Make a folder
Where: New folder
Give it a Name and click Make folder. New folders are private.
Tidy up
Where: Row menu
The menu at the end of each row has Open, then Copy link for a file or Download as .zip for a folder, then Rename, Move and Delete. Tick several rows to Move or Delete them together.
- Folders can't be dropped. Make the folder with New folder, open it, then drop the files inside.
- Names can use letters, digits, spaces and a few punctuation marks. Slashes, colons, percent signs, hashes, question marks and quotes aren't allowed.
- The search box (Search in Files, or in the open folder) finds names containing what you type, in that folder and the ones inside it.
- Deleting a folder deletes everything in it, and it can't be undone.
Share a file
Copy link in a file's menu makes a link. For a private file it works for one hour, for anyone who has it. For a file in a public folder, the link lasts. Open shows the file in a new tab: pictures, videos, audio, PDFs and plain text open in the browser, and other files download.
Public folders
Open the folder's menu
Where: Files
Only folders can be public, and only Owners and Admins see Make public.
Confirm
Where: Make public?
Everything in it, now and later, can be opened by anyone at your site's address under
/files/and the folder's name.Link to it
Where: Studio
Ask for a button or link on a page, or paste the address wherever you need it.
Ridgeway Physio makes a folder called handouts public, uploads knee-exercises.pdf, then asks in the Studio: On the Knee pain page, add a button that says Download your exercises, linking to
/files/handouts/knee-exercises.pdf.
Patients download the sheet from the clinic's own address. Renaming or moving the file breaks that link, so leave it where it is once it's live.
Make private, in the folder's menu or in Settings, closes it again. A site last published before public files existed serves them after its next publish.
Usage
Usage shows Files (how many), Stored in this project and Plan storage used against your allowance. Where the plan's storage goes breaks the workspace's total into This project's files, Other projects' files, Media library, Site pictures, Databases, Backups and what's Left. Below that, Largest folders and Largest files show what to clear first.
Free up space
See where it went
Where: Usage
Read Where the plan's storage goes. If This project's files is small, the space is elsewhere: another project's files, the media library, or a database.
Find the big files
Where: Largest files
Each file's folder is a link. Click it to open that folder in Files.
Keep a copy first
Where: Download
If you might need the files again, download the folder as a .zip before you delete anything. Deleting can't be undone.
Delete
Where: Files
Tick the files you no longer need and click Delete. The space comes back straight away, and Usage shows the new total when you open it again.
Settings
- Download as a .zip: every file or one folder, keeping the folders. Up to 10,000 files and 2 GB at a time; for more, download folder by folder.
- Public folders: each public folder with its address, and Make private for Owners and Admins.
- Empty storage, under Danger zone: deletes every file and folder in the project's storage and makes nothing public. Owners and Admins type the project's name to confirm. Links to the files stop working.
Storage, the media library and File Explorer
| Place | What it holds | Use it for |
|---|---|---|
| Media library | Pictures and videos for the whole workspace | Placing on any project's pages from the prompt box |
| Storage tab | Any kind of file, for one project | Downloads, documents and files visitors send |
| Settings, File Explorer | The code written for the site | Reading or editing the site's own files |
File Explorer isn't storage at all: it's your site's code, covered in Your site's code.
Do the pictures on my site count towards storage?
Yes, under Site pictures on the Usage view, along with the media library, databases and backups.
Can visitors see my private files?
No. A private file opens only through a link you make, and that link lasts an hour.
Is there a limit per project?
No separate one. Every project draws on the workspace's single allowance.
Are the files in storage backed up?
Not yet. Settings, Backups, Storage says snapshots of a project's own files arrive later. Until then, keep a copy of anything important with Download as a .zip (see Backups).